Governance

Distribute covenants and bylaws to current residents upon request.*

Distribute minutes and notify Board members of meeting times and dates.

Provide a single point of contact with the Board.

Provide a single point of contact for homeowners’ requests, complaints, and questions.

Resolve all issues including common areas/amenities.

Assist in resolving all issues outside of existing contracts.

Report to Board all issues which cannot be remedied under existing contracts.

Assist in the election of Board members.

Establish and maintain database on all homeowners including names, addresses, and other contact information.

Analyze insurance requirements, recommend insurance protection, and obtain quotes for the Board’s review. Complete administrative processing of insurance claims.

Report all general correspondence between contractors, owners, residents, etc.

Coordinate general membership meetings.

Hold the records of the Association.

Contract with compliance coordinator for monitoring of covenant compliance.

Maintain database of covenant compliance violations.

Review egregious violations of covenants.

Provide monthly status report of covenant compliance process.

Handle all telephone responses to non-compliance letters as well as calls from residents reporting non-compliant items in their neighborhood in a timely and professional manner.

Provide compliance letters to attorneys and title companies upon request.

Oversee management of contractors handling pool maintenance.

Manage use of clubhouse, gazebo, or other pool buildings, including reservations and cleaning.

Maintain inventory and supplies for pool operation.